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Frequently Asked Questions

Frequently Asked Questions

Stay Informed with Climatech Heating & Cooling, Inc.

As your source for dedicated heating and cooling in Lincoln County, Climatech Heating & Cooling, Inc. wants to make sure your questions are answered. Below are some of the most common questions our customers have about their HVAC systems. You can also find more information about the services we provide and the products we offer throughout our website.

Can’t find the answer to your question? Call us at (704) 753-7443 and we’d be happy to help you. We proudly serve clients in Charlotte, Huntersville, Cornelius, Denver, Davidson, Mooresville, Lincolnton, Stanley, and Sherrills Ford.

What size HVAC system do I need?

Many factors go into determining the proper size for your heating and cooling system, such as how much and what type of installation your home has, the height of your ceilings, your home’s square footage, and more. While some people will try to calculate this themselves, you will generally be better off letting a trained professional use the proper engineering equations and procedures to find the size you need. Our experienced technicians at Climatech Heating & Cooling, Inc. are happy to do these calculations for you.

Heating and cooling systems are designed to run at balanced intervals to keep your home comfortable, and installing the wrong size throws off that balance. For example, a central air conditioner that is too small runs constantly, all day long, in order to keep the house cool. When an air conditioning system is too big, it cools the whole home rapidly and then shuts off, allowing the house to heat back up. It turns on, cools quickly, and shuts off. In both cases, the system is wasting energy, which will increase your utility bills. Installing a system of the correct size is important for efficiency and will save you money in the long run.

How do I know when to replace my heating and cooling system?

Is your system more than 10 years old? Have you noticed a decline in performance? Has it been taking longer than usual to heat or cool your home? Have your energy bills risen significantly in the past few months? Answering yes to any or all of these questions may indicate it’s time to replace your system. Additionally, installing a new, high-efficiency ENERGY STAR® unit can dramatically lower your energy bills while ensuring your indoor comfort. Climatech Heating & Cooling, Inc. offers free consultations on AC installation in Lincoln County. Schedule by calling (704) 753-7443 and one of our knowledgeable technicians can examine your current unit and advise on different options.

Do I really need maintenance on my system, even if it’s working fine?

Maintenance on a heating and cooling system, much like your annual physical or dental cleaning or regular oil changes for your car, serve to keep everything in proper working order, as efficiently as possible, and spot and fix any issues before they become major problems. The cost of the tune-up will pay for itself in stable energy bills, minimized repair costs, and longer life of the system. Sign up for a Maintenance Agreement with Climatech Heating & Cooling, Inc. and save even more, thanks to benefits like repair discounts, no overtime charges, and credits toward a new system.

How does the Maintenance Agreement work?

Climatech Heating & Cooling, Inc. offers our customers membership in our C.A.R.E. program, or Maintenance Agreement, to keep their systems in optimal condition. Our technicians perform a seasonal tune-up twice a year, once in the fall and once in the spring, thoroughly inspecting and cleaning the system’s components. To thank you for being proactive in the care of your equipment, we give you priority scheduling, no weekend or holiday overtime charges for calls, a 10-percent discount on repairs, and a $100 credit per year of membership toward the installation of a new system, up to $500. We’ll also send you a reminder to schedule your tune-ups and provide payment options to ensure it fits your budget. Your first year of membership is free with the installation of a new system.

What does it mean when an appliance or system has an ENERGY STAR label?

Systems or products with the ENERGY STAR label have exceeded certain requirements put in place by the U.S. Environmental Protection Agency and the U.S. Department of Energy to conserve energy and reduce greenhouse gas emissions. Participation in the ENERGY STAR program is voluntary, so products bearing this label have gone above and beyond industry standards to ensure energy efficiency. Choosing an ENERGY STAR product or system can help you save as much as 30% on your heating and cooling costs, in addition to their eco-friendly conservation of resources.

What does SEER mean? EER? HSPF?

These HVAC industry terms refer to a system’s efficiency. SEER means seasonal energy efficiency ratio and is used to measure the performance efficiency of a central air conditioner. The higher the SEER, the more efficient it is. EER stands for energy efficiency ratio and measures how well the system will operate when the outdoor temperature is 95 degrees. The higher the EER, the more efficient the system. Consider both when choosing an air conditioner. HPSF stands for heat seasonal performance factor and measures the heating efficiency of a heat pump. When you’re looking for a new system, Climatech Heating & Cooling, Inc. can help you make sense of these terms.

How often should I change my furnace or air conditioning filter?

As a general rule, filters should be changed at least every three months. During heavy use, however, you should check the filter monthly. If it looks dirty after a month, change it. A dirty filter makes your system work harder than it needs to in order to push out the air necessary to heat or cool, which can waste energy and increase utility bills. Dirt can also build up in the air ducts and affect the quality of your indoor air.

How can I save money and energy on my heat or AC when I’m gone during the day?

There is much debate about the best approach to heating or cooling a home when it is empty for much of the day. One thing most of us in the industry can agree on is that homeowners who manually adjust the thermostat on a constant basis almost always end up spending more money on energy, which is exactly what they’re trying to avoid. One of the simplest, most energy-efficient solutions is to invest in a programmable thermostat. Set the thermostat a bit cooler in the winter and a little warmer in the summer during the day when you’re at work, and program it to return to your preferred temperature just before you come home. This allows you to set it and forget it, which keeps you comfortable and nearly always saves you money in the long run. Call Climatech Heating & Cooling, Inc. for reliable programmable thermostat installation in Lincoln County.

How important are air ducts to the energy efficiency of my home?

Air ducts are very important! Ducts are the highways of your HVAC system, helping the conditioned air get where it’s going within your house. Climatech Heating & Cooling, Inc. can inspect your air ducts for cracks or leaks and can seal and insulate them to improve the efficiency of your system by as much as 20 percent. Ducts should also be cleaned every now and then. Dirt in the air ducts can slow down the airflow and some of that dirt may end up in the air you breathe. Have one of our skilled technicians perform a duct cleaning along with an inspection and increase the efficiency of your heating and cooling system.

What should the humidity be in my house?

The optimum indoor level is around 35% relative humidity, though anywhere between 30% to 40% is good for most homes. Exceeding this level can cause condensation to form on the windows of your home and potentially lead to the development of mold, which can aggravate allergies and lead to various other health problems. Going below this level can cause dry nose and throat, dry skin, and static electricity which can wreak havoc on electronic appliances in your home. Maintaining a healthy humidity level within this range can help to keep you feeling comfortable and keep your HVAC system operating as it should.

Why is R-22 freon outdated?

Studies have shown that R-22 refrigerant is harmful to the environment and can deplete the ozone layer. Because of this, the Environmental Protection Agency (EPA) has placed severe restrictions on the production and import of R-22 freon which have caused its cost to skyrocket - more than tripling in just a few years. As such, it is recommended for homeowners who have R-22 cooling systems that are more than 10 years old to consider replacing their systems soon to avoid these costs in the future. Now, most cooling systems are produced using environmentally-friendly R-410A refrigerant and have a much smaller carbon footprint.

How Climatech Heating & Cooling, Inc. Has You Covered

  • We Have Proudly Served the Area Since 1998.

  • We're Not Satisfied Until You Are.

  • We Service All Major Brands.

  • We're Your Trane Comfort Specialists.

  • We Offer Local Rebate Programs.

  • We Provide Financing Options.

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